Cyclotron ITK GmbH
Recommended Providers
Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 80% |
|
4 Stars | 0% |
|
3 Stars | 0% |
|
2 Stars | 0% |
|
1 Star | 20% |
|
Profile Overview
About Cyclotron ITK GmbH
Cyclotron ITK GmbH - specialized trade and system house for servers, computers, network, telecommunication and accessories
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Wiesbaden
Borsigstr 3Expertise
- Cloud Solutions: 20%
- Print Design: 20%
- Managed IT Services: 20%
- Consulting: 20%
- Advertising: 20%
Contact the service provider and receive an appropriate offer in a timely manner.
Reviews
Integrated Reviews
No recommendation! Very bad experience!
0Super service, crisp prices and fast processing. Keep it up!
1Everything went flawlessly I like to order here
0Dear Mr. Lehmann, as a merchant you have ordered goods. Now you do not want to use these goods anymore. You, but also we are subject to the principle "pacta sunt servanda" and have also offered you a solution in the follow-up to the unannounced return of goods and refunded the full purchase price. In doing so, for your information, the item was devalued by 50% in the context of the return. And this does not take into account any processing fees incurred. We will bear the difference to your refund as a gesture of goodwill. And despite this courtesy, you rate our company one out of 5 stars. In summary, we delivered quickly, free of defects, did not dispose of their returned goods without notice but identified you as the buyer, made you a return offer and refunded 100% of the purchase price, only the shipping costs you have borne.
Shipping via teleportation? Ordered Monday, arrived Tuesday morning with DPD. How that works is a mystery to me. Thank you very much for very fast processing.
1Thank you for taking the time to rate our order processing. We look forward to convincing you of our service for further inquiries and orders.
The Cyclotron ITK GmbH offers a great customer service and fast processing of my order.
0Unfortunately, disappointing customer service already for the second time no possibility of return as a business customer. The problem occurs here apparently more often in the reviews with the goodwill form. Service is when you offer more than the legal minimum requirements. In this respect, others are simply more advanced.
3Dear Mr. Schulte, in fact, our goodwill request is a voluntary offer, which we offer to our customers, especially our regular customers, as far as possible. Our PreSales Team is actively available to all our customers, by phone, e-mail, chat system, form request and fax in advance. 3 of your 4 orders were placed during our business hours without using our PreSales Team. Your altogether 4 orders, in the total volume under 1000€, with altogether 5 revocation and goodwill requests and with appropriate answer of your questions to the participation in the business traffic as entrepreneurs are just one of the reasons for the fact that a goodwill retraction causes extraordinarily high costs and cannot always be granted. Rest assured that the negative comments about our goodwill behavior are countered by a high number of granted withdrawals.
Has everything worked great and also very quickly, thank you!
0Fast shipping, goods as ordered. Gladly again
0Same day shipping and friendly customer service
0Great supplier because I use in the B2B area. I am absolutely satisfied with the service, advice and delivery. When I need something from the area of touchscreens or large built-in monitors, I fall back on the service here. He has never disappointed me even when the delivery situation was very difficult. Can only recommend it to everyone.
2