DS Destination Solutions GmbH - Ein Unternehmen der HRS GROUP
Recommended Providers
Overall Rating
Distribution of rating stars
STARS | PERCENTAGE | DISTRIBUTION |
---|---|---|
5 Stars | 25% |
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4 Stars | 0% |
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3 Stars | 0% |
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2 Stars | 0% |
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1 Star | 75% |
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Profile Overview
About DS Destination Solutions GmbH - Ein Unternehmen der HRS GROUP
DS Destination Solutions offers you holistic solutions along the value chain for recording, maintaining and brokering vacation accommodations.
Contact the vendor and get feedback on your queries in a timely manner.
Locations
Cologne
Breslauer Platz 4Expertise
- Web Development Agency: 50%
- Managed IT Services: 50%
Contact the service provider and receive an appropriate offer in a timely manner.
Reviews
Integrated Reviews
Very unprofessional mediation. Offer an offer, after I wanted to book to claim that they had not made the offer but a host, I should contact the host directly, but refuse to give out host information. I should book first to get host information, but I could not book. Over the course of 5 emails DS Destination Solutions has contradicted itself on all statements made and yet consistently presented it as if it was my fault. If DS Destination Solution contradicts my review here I will be very happy to publish emails with clear names here.
0Dear Mr. Fischer, we are very sorry that you had a bad experience with a booking through us. So far we have not been able to assign your transaction, but we would like to help you with your request. Please contact us directly via the following e-mail address: [email protected]. Together we will find a solution. With kind regards Your Destination Solutions Team
Poor customer service, confusing screen
0Via Fe-wo Direct so just rented a vacation apartment. But what turns out? Strandbüro Dorum sends me a booking confirmation! After very, very bad experiences with this agency extra looked and read the text 3 times but not found a hint that DS Solutions GmbH and Strandbüro are in connection! So you can also lure holidaymakers into the trap with bad service and false names. I feel cheated! Never again Strandbüro Dorum. And DS Destination Solutions.
0About this platform several apartments requested for the purpose of booking. It then comes only the automatic email that you will be in touch shortly and that's it. After 5 days without any message then in one of the requested apartments the landlord contacted directly and can book immediately. About this platform here I ask no more accommodation!
0Dear Ms. Dippel, We immediately checked your rating, but could not assign any transaction to your name regarding an accommodation request. Inquiries of any kind are processed in our company within 24 hours. You are welcome to contact us directly by email ([email protected]), we will be happy to help you.
Attention, rip-off! Bookings can no longer be canceled and they are not reachable by phone. We wanted to cancel again the very next day after booking, but the specified cancellation link in the mail does not work at all and over the Internet also nothing works. Now we must pay the full amount despite canceled vacation, I'm pissed off!
4Feel free to contact us at any time by email [email protected].
Work as an agency with DS. After a few failures, we now have the best software. Once signed and over 150 distribution channels. Plus TOP consulting. Keep it up!
1An Obkekt on Büsum since managed by this agency I wanted to book Fewo Direkt. Everything so far easy for a price 273.20 offered at Fewo. Last step when booking suddenly an error message. Booking not possible. Call at Fewo and there the number of this agency received. There you can not explain to me why the booking is not possible at Fewo. One offers me now but I can book with you now but then for 332€ instead of 273.20€. I am horrified. I think this is a real fraud on the customer. I can DS Destination absolutely not recommend and say fingers away from this agency.
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